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Home / Resource Centre / Research / Customer Discovery

Customer Discovery Survey

We would love your input as we try to improve our service.

How can we help you?

When you need suppliers, local or international strategic partners, more business growth opportunities, or new sales leads.

Interested in taking part in our survey?

Ready to do the survey?
Please click the Yes, please button to proceed.

Want to learn more?

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Quick Turnaround

Our customer discovery survey is short, taking around 6 minutes.

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Benchmarking

You too can benefit from the results of the survey. Benchmark your answers against those of your peers.

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Redo Frequently

Redo the survey every 6 months or so, to see how your country, industry, and other trends change over time.

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Personal Data

We collect key demographic and firmographic details about you and your company, to support data profiling to identify key insights when benchmarking.

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Confidentiality

Your individual responses will be kept confidential, with only summary information shared.

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Data Confidence

We need to trust the data submitted by participants. As such, we ask participants to verify their authenticity via their email addresses to help us attain a satisfactory level of trust in the results we provide.

Data use and changes

How do we use your data?

We will use the data collected to improve the products and services we offered to our customers, and to provide benchmarking data to survey participants.

Want us to change or delete your personal data?

Just send out your request via our Contact page. We will provide you a response within one working day.

How long do we keep your data?

We will automatically anonymise all survey records that we store for non-subscribers following a 6 month to 1 year period after the data is entered. All other data will be retained so that it can be used for benchmarking.

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  Do Our Survey